Terms of Service

Last Updated: April 2, 2025

1. Acceptance of Terms

Welcome to HearOurVoiceUS.com! These Terms of Service (“ToS”) govern your access to and use of the HearOurVoiceUS.com website (the “Site”) and any products purchased from us. By accessing or using the Site and/or purchasing products, you agree to be bound by these ToS, including our Privacy Policy and any other applicable policies posted on the Site, all of which are incorporated herein by reference. If you do not agree to these ToS, you are prohibited from accessing or using the Site.

2. Use of the Site

You agree to use the Site solely for lawful purposes and in a manner that respects the rights of others. You may not use the Site in any way that:

  • Violates any applicable laws or regulations.

  • Infringes upon the rights of others, including intellectual property rights.

  • Is fraudulent, deceptive, or misleading.

  • Is harassing, abusive, defamatory, or otherwise objectionable.

  • Disrupts or interferes with the operation of the Site.

  • Transmits viruses, malware, or other harmful code.

  • Collects or harvests personal information from other users.

We reserve the right to suspend or terminate your access to the Site if you violate these ToS.

3. Products and Pricing

We offer a variety of apparel products, including T-shirts, hoodies, and sweaters, featuring original designs. We strive to provide accurate product descriptions, images, and pricing. However, we do not warrant that product descriptions, images, pricing, or other content on the Site are accurate, complete, reliable, current, or error-free. Colors may appear differently depending on your monitor, and we cannot guarantee that your monitor’s display will accurately reflect the true color of a product.

All prices are listed in USD and are subject to change without notice. We reserve the right to correct any errors in pricing or product information and to modify or discontinue products at any time without liability.

4. Ordering and Payment

By placing an order, you are offering to purchase products subject to these ToS. All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including but not limited to:

  • Product unavailability

  • Errors in pricing or product information

  • Suspicion of fraudulent activity

We currently accept payments through PayPal. By providing your payment information, you represent and warrant that you are authorized to use the designated payment method and that you authorize us to charge your payment method for the total amount of your order (including applicable taxes and shipping fees).

5. Shipping and Delivery

We will ship your order to the shipping address you provide during checkout. You are responsible for ensuring that the shipping address is accurate and complete. We are not responsible for any delays or failures in delivery due to inaccurate or incomplete shipping addresses. Shipping times and costs vary depending on the destination, shipping method, and product availability. Please refer to our Shipping Policy for more information.

6. Returns, Exchanges, and Refunds

We want you to be satisfied with your purchase. If you are not happy with your order, you may be eligible for a return, exchange, or refund, subject to the terms and conditions of our Return Policy. Please review our Return Policy for details.

7. Intellectual Property

All content on the Site, including but not limited to text, graphics, logos, images, designs, software, and trademarks, is the property of Melissa Rae Gerleman LLC or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, distribute, modify, or create derivative works of any content on the Site without our prior written consent.

8. User Content

If you submit any content to the Site, such as reviews, comments, or testimonials, you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You represent and warrant that you own or otherwise control all of the rights to the content that you submit and that the content is accurate, not misleading, and does not violate these ToS or any applicable law. We have the right, but not the obligation, to monitor and remove user content that we deem to be inappropriate or in violation of these ToS.

9. Disclaimer of Warranties

THE SITE AND ALL CONTENT, PRODUCTS, AND SERVICES PROVIDED ON OR THROUGH THE SITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND TITLE. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

10. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, MELISSA RAE GERLEMAN LLC SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SITE, YOUR PURCHASE OF PRODUCTS FROM US, OR THESE TOS, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT GIVING RISE TO THE CLAIM.

11. Indemnification

You agree to indemnify, defend, and hold harmless Melissa Rae Gerleman LLC, its officers, directors, employees, agents, licensors, and suppliers from and against all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these ToS, your use of the Site, or your purchase of products from us.

12. Governing Law and Dispute Resolution

These ToS shall be governed by and construed in accordance with the laws of the State of South Dakota, without regard to its conflict of law provisions. Any dispute arising out of or relating to these ToS shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in Sioux Falls, South Dakota. The decision of the arbitrator shall be final and binding on both parties.

13. Changes to These Terms

We reserve the right to modify these ToS at any time. We will post any changes on this page, and the “Last Updated” date will be revised. Your continued use of the Site following the posting of changes constitutes your acceptance of the revised ToS. It is your responsibility to review these ToS periodically for any changes.

14. Severability

If any provision of these ToS is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced to the fullest extent permitted by law.

15. Entire Agreement

These ToS constitute the entire agreement between you and Melissa Rae Gerleman LLC with respect to your use of the Site and the purchase of products from us, superseding any prior agreements or understandings.

16. Contact Us

If you have any questions about these ToS, please contact us:

  • Melissa Rae Gerleman LLC
  • Address: 4608 S Arden Ave, Sioux Falls, SD 57103
  • Support Time: Mon-Sat: 9AM-5PM EDT
  • Email: support@hearourvoiceus.com
  • Phone: +1 (240) 943-0995