Shipping Policy

Last Updated: April 2, 2025

This Shipping & Delivery Policy is part of our Terms of Service and applies to all orders placed on HearOurVoiceUS.com. Please review this policy carefully before making a purchase.

Shipping Options & Estimated Delivery Times

We offer several shipping options to meet your needs. Please note that in some cases, a third-party supplier may manage our inventory and be responsible for shipping your order.

For T-Shirts, Hoodies, and Sweaters:

• Handling Time: The time it takes to prepare your order for shipment.

• Transit Time: The time it takes for the carrier to deliver your order after it has shipped.

Order Tracking

You’ll receive a confirmation email with a tracking link so you can monitor your order’s progress. Please allow 3-5 days for the carrier to update the tracking information in their system.

If your Standard shipping order is still in transit 9 business days after the shipping date, please contact our support team at support@hearourvoiceus.com for assistance.

Order Processing Window

After your payment is processed, your order enters a 12-hour window before being sent to our fulfillment center. During this time, you can request changes to your order (size, color, quantity) or cancel it by contacting us at support@hearourvoiceus.com.

Multiple Shipping Addresses

Our fulfillment partners can only ship to one address per order. If you need to ship to multiple locations, please place separate orders for each address.

Taxes & Customs

All items are manufactured, printed, and shipped from the United States. The price shown on our website is the final price, and you will not be subject to additional taxes. If you have specific questions regarding customs, please contact our support team at support@hearourvoiceus.com.

Important Shipping Information

To ensure a smooth shipping process:

• Provide complete and valid payment information.

• Provide an accurate and complete shipping address, including street name and house number.

Please Note:

• We are not responsible for orders delivered to incorrect addresses or returned to the sender due to address errors provided by the customer. It is the customer’s responsibility to ensure the accuracy of their delivery address.

• If you contact the carrier after your order has left our warehouse to request forwarding or redirection, we are not responsible if the package becomes lost, stolen, or damaged. Any redirection or forwarding is done at the customer’s own risk.

Customer Service

If you have any questions about shipping or delivery, please contact us at support@hearourvoiceus.com.

Questions About Returns?

Please review our Return Policy: https://hearourvoiceus.com/refund_returns/